Q: Can we arrange to meet you before making a booking.
A: Yes, we encourage you to meet with us either at our place or if living within a reasonable distance we can arrange to call on you. We fully understand that it's not always possible to arrange this due to distance or work schedules so we do give you the opportunity to book online. When booking online we do try to meet up with you before the wedding.
Q: Can we view a wedding DVD sample?
A: It's company policy that we do not send out copies of other couples weddings the reason is that we believe in complete client confidentiality. This gives you the assurance that your wedding DVD / Photographs would not be sent out into the public domain. Companies that send out sample DVD's normally only send samples that have been cut back from the original, leaving just the best bits in. You need to have a chance to see many example DVD's where you can jump to any scene. There is no guarantee that the sample sent out will look like your wedding when completed, each wedding is so individual. We have a number of samples on this site to give some ideas. Please check out our on-line gallery.
Q: How long have you been filming weddings and taking photographs?
A: Over 15 years.
Q: Can we chose our own music?
A: Yes you choose all your own music. Copyright licenses are included, but any church fees for video filming are your responsibility.
Q: How long does the DVD of the days wedding last?
A: This is dependent on a number of factors e.g. length of service / speeches on average it's in the region of 1 to 1.5 hours.
Q: How long do you spend on preparing my wedding photographs / Wedding DVD
A: Depending on package booked we normally spend 4/5 full working days on final post production editing, authoring and checking of photographs and DVD.
Q: How long after the wedding before I get my video / photographs?
A: 2-4 weeks depending on the package chosen. It might take longer during our busy periods.
Q: What format are the supplied photographs?
A: All photographs taken use the cameras RAW format. (maximum quality) All photographs supplied are checked and basic cropping and adjustments made. Additional charges are made should you wish to have extra work E.G. extra cropping / special effects / blemish removal air brushing applied to individual images. When we are making up the album further adjustments (colour correction / cropping ETC) will be made as required. Photographs will be supplied on DVD in the JPEG format. It's your responsibility when using a photo lab of your choice to make any adjustments that you require.
Q: How much is the Videography / Photographic booking fee?
A: £100.00
Q: What if I should have to cancel?
A: We regret that your booking fee is non-refundable. We do recommend that you take out wedding insurance to cover all eventualities.
Q: What next?
A: To arrange a viewing, please fill in the availability form which can be found on our contact page or telephone: 01634 220839 / 08454 300122 / 07816 496378. Thank you.